Best Auto Repair, Martinsville

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CUSTOMER SURVEY

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Pro Automotive Inc. is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Pro Automotive Inc. we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

What People Say About Us

  • Monday morning and my sons truck was dead in the driveway. He needed to return to NC that day. Jeff came to the house towed the truck in and 30 minutes later my son was on the road. We did not have an appointment, but Jeff helped us out and I will be forever grateful. Super service. Thanks Jeff!

  • I had the timing belt replaced on my 2009 Subaru Outback in late February at Pro Automotive. On 4/5/18, my car broke down on the highway as I was leaving Roanoke. It was towed to the closest Subaru dealer in Roanoke, where they determined that the timing belt had failed and severely damaged the engine. I contacted Pro Automotive the next day. They not only covered the cost of towing my Subaru in for them to inspect, but repaired my car at no charge to me when it was determined that the failure was due to a defective timing belt tensioner bolt. They also paid for my rental car while I was waiting to get my car back. It's back up and running like nothing ever happened. Fantastic service. I highly recommend Pro Automotive, and will definitely take my car back when it needs service again. Thanks, guys! You were great!

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    Jeff and his technicians took the time to point out why my vehicle needed the work it did and gave me advice on how to avoid the problems in the future. They are extremely competent and charge fair prices for all of their labor.

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    Jeff and his staff have set a very high standard. I am pleased and confident that their work will always be 100%.

Martinsville
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    Received great service. I called earlier that day to see if they could fit in a car inspection on a used vehicle we were thinking about buying. We waited less than 10 minutes before the mechanic came in to get us to show us problems/possible problems with the car. I'm so glad we got another mechanic to look at it instead of the mechanics at the dealership. We would have over paid for a car that I'm not even sure we want anymore. We are taking his advice and continuing our search for a car.

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    Monday morning and my sons truck was dead in the driveway. He needed to return to NC that day. Jeff came to the house towed the truck in and 30 minutes later my son was on the road. We did not have an appointment, but Jeff helped us out and I will be forever grateful. Super service. Thanks Jeff!

Call us for service: 276-666-2167

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