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Call us for all your car needs! 276-666-2167

AC DELCO

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • ACDelco
  • ASE (Automotive Service Excellence)
  • ASE Master Technician
  • BBB
  • Boy Scouts of America
  • Martinsville Uptown Revitalization Project
  • Museum of Natural History
  • Car Care Aware

Testimonials

  • Jeff and his technicians took the time to point out why my vehicle needed the work it did and gave me advice on how to avoid the problems in the future. They are extremely competent and charge fair prices for all of their labor.
    -Andrew H.

  • Jeff and his staff have set a very high standard. I am pleased and confident that their work will always be 100%.
    -Anonymous

  • Received great service. I called earlier that day to see if they could fit in a car inspection on a used vehicle we were thinking about buying. We waited less than 10 minutes before the mechanic came in to get us to show us problems/possible problems with the car. I'm so glad we got another mechanic to look at it instead of the mechanics at the dealership. We would have over paid for a car that I'm not even sure we want anymore. We are taking his advice and continuing our search for a car.
    -Raven R.